Choose Index below for a list of all words and phrases defined in this glossary.
7-Step Method - Process Mapping methodology - define scope, document all tasks, categorize value-add vs. non-value add tasks, list internal and external Y's, list internal and external X's, classify X's as being control, standard operation or noise factor, identify data collection points.
[Category=Quality ]
Source: The Quality Portal, 27 April 2011 07:57:13, http://thequalityportal.com/glossary/s.htm
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