Activity, Value Added

Activity, value added - Any USPS activity that contributes directly to the performance of a mission, and could not be eliminated without impairing the mission.

[Category=Postal ]

Source: USPS, 24 August 2009 11:25:25, http://www.usps.com/cpim/ftp/pubs/pub32/pub32a_g.html

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Value Added Activity - any action that transforms information or material into a product of value to the customer.

[Category=Quality ]

Source: The Quality Portal, 29 April 2011 10:11:57, http://thequalityportal.com/glossary/s.htm