Business Process Outsourcing (BPO)

Business Process Outsourcing (BPO) - Business Process Outsourcing (BPO) occurs when an organization turns over the management and optimization of a business function to a third party that conducts the activity based on a set of predetermined performance metrics. A BPO vendor manages people and processes, while traditional outsourcers focus on life cycle management and hardware uptime.

[Category=Data Cleansing ]

Source: X4DB, 15 May 2010 08:33:26, www.x4db.com/glossary.html