Choose Index below for a list of all words and phrases defined in this glossary.


Call Center/Centre

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Call Center/Centre - definitions

Call Center/Centre - A call center is an inbound telephone support or telemarketing department within an organization.

[Category=Database Marketing ]

Source: NextMark, 21 July 2009 11:03:22, https://www.nextmark.com/resources/glossary-of-terms/ ?glossaryTermId=a0800000000F8fGAAS External


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Call Center - The part of an organization that handles inbound/outbound communications with customers.

[Category=Information Management ]

Source: Information-Management.com, 04 June 2010 10:07:52, http://www.information-management.com/glossary/c.html External


Call Center - The part of an organization that handles inbound/outboundcommunications with customers.

[Category=Data Management ]

Source: DataMentors, 15 August 2010 10:10:45, http://www.datamentors.com/News-and-Resources/Glossary.html External


call center - A venue where an agent will access the Knowledge Based Authentication system and the customer will be authenticated via telephone.

[Category=Data Security ]

Source: RSA, 11 August 2011 10:05:44, http://www.rsa.com/glossary/ External 

 


Data Quality Glossary.  A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl