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Consumer Service Card

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Consumer Service Card - definition(s)

Consumer Service Card - A multipart form (Form 4314) that is used by customers and USPS employees to record service complaints or compliments. A postmaster or designee replies directly to complaints and submits them to the St. Louis Accounting Service Center for tabulation and follow-up. The form is available both in English and Spanish. (Also see accounting service center.)

[Category=Postal ]

Source: USPS, 06 September 2009 09:12:02, http://www.usps.com/cpim/ftp/pubs/pub32/pub32a_g.html External


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