Choose Index below for a list of all words and phrases defined in this glossary.
Cost of Conformance (COC) - A component of the Cost Of Quality for a work product. Cost of conformance is the total cost of ensuring that a product is of good Quality. It includes costs of Quality Assurance activities such as standards, training, and processes; and costs of Quality Control activities such as reviews, audits, inspections, and testing.
COC represents an organisation's investment in the quality of its products.
Contrast Cost Of Non-Conformance.
[Category=Data Quality ]
Source: iSixSigma, 11 January 2011 09:12:55, https:web.archive.org/web/20111109014246/http:www.isixsigma.com/index.php?option=com_glossary
Data Quality Glossary. A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl