Choose Index below for a list of all words and phrases defined in this glossary.
Customer Delight - The result of delivering a product or service that exceeds customer expectations.
[Category=Quality ]
Source: American Society for Quality, 16 September 2010 10:36:51, http://www.asq.org/glossary/
Data Quality Glossary. A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl