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Customer Life Cycle

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Customer Life Cycle - definition(s)

Customer life cycle - The states of existence and relative time periods of a typical customer from being a prospect to becoming an active customer, to becoming nonactive and a "former" customer.

[Category=Data Quality ]

Source: Larry English, http://www.iaidq.com/main/glossary.shtml External, 19-Jan-2009 11:23


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