Choose Index below for a list of all words and phrases defined in this glossary.
COPIS - Customer, Output, Process, Input, Supplier.
Similar to the more common SIPOC but COPIS is a term used for an outside-in approach. Used when completing a high level 'wing-to-wing' map of what a customer experiences. Gives you the steps in the process from a customers view point.
[Category=Data Quality ]
Source: iSixSigma, 10 January 2011 10:19:45, https:web.archive.org/web/20111109014246/http:www.isixsigma.com/index.php?option=com_glossary
Data Quality Glossary. A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl