Goal

Goal - A broad statement describing a desired future condition or achievement without being specific about how much and when.

[Category=Quality ]

Source: American Society for Quality, 25 September 2010 08:41:16, http://www.asq.org/glossary/

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Goal -

   1. A goal is a targeted value by a design team while building a quality process/product.
   2. A goal can also be defined as a customer voice. What the customer is asking for or specifying.

The goal must be SMART. A Goal is a targeted result of a process (design or currently running). In a service Industry, the goal can be satisfaction of the Customer. In layman language, the goal has to be achieved by doing an assignment, job, errand, etc. For example, achieving complimentry satisfaction from people eating food you have cooked. That is your goal.

[Category=Data Quality ]

Source: iSixSigma, 25 January 2011 10:25:44, https:web.archive.org/web/20111109014246/http:www.isixsigma.com/index.php?option=com_glossary