Choose Index below for a list of all words and phrases defined in this glossary.
Help Desk Administrator - The person responsible for managing the applications, systems, and processes used by Call Centers or Help Desks. These systems track and resolve issues that are reported by users.
[Category=Data Governance ]
Source: The Data Governance Institute, 09 December 2009 09:13:27, www.datagovernance.com/glossary_h.html
Data Quality Glossary. A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl