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Help Desk

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Help Desk - definitions

Help Desk - A support system designed to assist end users with technical and functional questions communicated via phone, voicemail or e-mail. The term Help Desk is often used as a synonym for Service Desk.

[Category=Data Governance ]

Source: The Data Governance Institute, 09 December 2009 09:13:01, http://www.datagovernance.com/glossary-governance/ External


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Help Desk - A support system designed to assist end users with technical and functional questions and problems.

[Category=Data Warehousing ]

Source: Aexis Business Intelligence, 12 December 2010 10:49:39, http://www.aexis.eu/DataWarehouse-Glossary/ External


Data Quality Glossary.  A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl