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Human Error

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Human Error - definition(s)

Human error - An action performed by a person that is wholly expected to have a positive or satisfactory outcome, but that does not. (Ben Marguglio). Human error is NOT a root cause of defects, rather, human error is predictable, manageable, and human error is preventable.

[Category=Data Quality ]

Source: Larry English, http://www.iaidq.com/main/glossary.shtml External, 27-Jan-2009 13:06


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