Choose Index below for a list of all words and phrases defined in this glossary.
Information Technology Service Management (ITSM) (IT Service Management) - The implementation and management of Quality IT Services that meet the needs of the Business. IT Service Management is performed by IT Service Providers through an appropriate mix of people, Process and Information Technology. (Baseline IT definition)
Source: The Data Governance Institute, 13 December 2009 09:23:46, http://www.datagovernance.com/glossary-governance/
Data Quality Glossary. A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl