Choose Index below for a list of all words and phrases defined in this glossary.
Information Technology Service Management Forum (itSMF) (IT Service Management Forum) - The IT Service Management Forum is an independent Organisation dedicated to promoting a professional approach to IT Service Management. The itSMF is a not-for-profit membership Organisation with representation in many countries around the world (itSMF Chapters). The itSMF and its membership contribute to the development of ITIL and associated IT Service Management Standards. See www.itsmf.com/ for more information. (Baseline IT definition)
Source: The Data Governance Institute, 13 December 2009 09:24:32, http://www.datagovernance.com/glossary-governance/
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