Knowledge-Intensive Process

Knowledge-intensive process - We define a knowledge-intensive process as a productive series of activities that involves information transformation and requires specialised professional knowledge. They can be characterised by their often non-routine nature (unclear problem space, many decision options), the high requirements in terms of continuous learning and innovation, and the crucial importance of interpersonal communication on the one side and the documentation of information on the other.

[Category=Data Quality ]

Source: Martin Eppler, http://www.iaidq.com/main/glossary.shtml , 01-Feb-2009 13:09