Choose Index below for a list of all words and phrases defined in this glossary.
Listening Post - An individual who, by virtue of his or her potential for having contact with customers, is designated to collect, document and transmit pertinent feedback to a central collection authority in the organization.
[Category=Quality ]
Source: American Society for Quality, 02 October 2010 09:29:56, http://www.asq.org/glossary/
Data Quality Glossary. A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl