Choose Index below for a list of all words and phrases defined in this glossary.
National Account Manager (NAM) - A USPS employee who establishes and maintains communications with one of the largest mailing customers in the country who has multiple mailing sites located in several geographic areas. This individual works with a team of supporting staff to improve service, sell postal products, implement programs, and present customer viewpoints to postal management.
[Category=Postal ]
Source: USPS, 07 October 2009 09:34:53, http://www.usps.com/cpim/ftp/pubs/pub32/pub32h_p.html
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