Choose Index below for a list of all words and phrases defined in this glossary.
Service Delivery - The core IT Service Management Processes that have a tactical or strategic focus. In ITIL these are Service Level Management, Capacity Management, IT Service Continuity Management, Availability Management, and Financial Management for IT Services. Service Delivery is also used to mean the delivery of IT Services to Customers. (Baseline IT definition)
Source: The Data Governance Institute, 25 December 2009 10:20:55, http://www.datagovernance.com/glossary-governance/
Data Quality Glossary. A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl