System of Profound Knowledge (SoPK)

Profound knowledge, system of - Defined by W. Edwards Deming, a system that consists of an appreciation for systems, knowledge of variation, theory of knowledge and understanding of psychology.

[Category=Quality ]

Source: American Society for Quality, 14 October 2010 09:00:00, http://www.asq.org/glossary/

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System of Profound Knowledge - SoPK - Deming advanced the System of Profound Knowledge (SoPK) which he said consisted of four main subheadings:

    * Knowledge of Variation, that is, a knowledge of common cause and special variation.
    * Knowledge of Systems, that is, understanding that all the parts of a business are related in such a way that if you focus on optimizing one part, other parts may suffer.
    * Knowledge of Psychology, that is, what motivates people.
    * Theory of Knowledge, that is, how we learn things.

[Category=Data Quality ]

Source: iSixSigma, 26 February 2011 09:26:33, https:web.archive.org/web/20111109014246/http:www.isixsigma.com/index.php?option=com_glossary