Top Management Commitment

Top Management Commitment - Participation of the highest level officials in their organization's quality improvement efforts. Their participation includes establishing and serving on a Quality_ committee, establishing Quality_ policies and goals, deploying those goals to lower levels of the organization, providing the resources and training lower levels need to achieve the goals, participating in quality improvement teams, reviewing progress organizationwide, recognizing those who have performed well and revising the current reward system to reflect the importance of achieving the Quality_ goals.

[Category=Quality ]

Source: American Society for Quality, 27 October 2010 08:24:05, http://www.asq.org/glossary/