Total Quality Management (TQM)

Total Quality Management (TQM) : Techniques, methods, and management principles that provide for continuous improvement to the processes of an enterprise.

[Category=Data Quality ]

Source: Larry English, http://www.iaidq.com/main/glossary.shtml , 12-Feb-2009 10:53

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Total Quality Management : a management concept (and associated tools) that involves the entire workforce in focusing on customer satisfaction and continuous improvement.

[Category=Data Quality ]

Source: Martin Eppler, http://www.iaidq.com/main/glossary.shtml , 12-Feb-2009 10:53

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Total Quality Management - TQM is a management approach for an organization, centered on Quality_, based on the participation of all its members and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society. (International Organization for Standardization [ISO] definition)

Source: The Data Governance Institute, 28 December 2009 13:19:50, http://www.datagovernance.com/glossary-governance/

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Total Quality Management (TQM) - A term first used to describe a management approach to quality improvement. Since then, TQM has taken on many meanings. Simply put, it is a management approach to long-term success through customer satisfaction. TQM is based on all members of an organization participating in improving processes, products, services and the culture in which they work. The methods for implementing this approach are found in the teachings of such Quality_ leaders as Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Kaoru Ishikawa and Joseph M. Juran.

[Category=Quality ]

Source: American Society for Quality, 27 October 2010 08:28:23, http://www.asq.org/glossary/

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Total Quality Management - A short label for the list of prerequisites for achieving world-class Quality_. Use began in the last half of the twentieth century. Although there is no agreement on what were the essential elements of TQM, many use the criteria of the Malcolm Baldrige National Quality_ Award.

A conceptual and a philosophical context which requires management and human resources commitment to adopt a perpetual improvement philosophy, through succinct management of all processes, practices and systems throughout the organization to achieve effectiveness in the organizational performance and fulfilling or exceeding the community expectations.

[Category=Data Quality ]

Source: iSixSigma, 28 February 2011 10:42:53, https:web.archive.org/web/20111109014246/http:www.isixsigma.com/index.php?option=com_glossary

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TQM - an approach for continuously improving the Quality_ of goods and services delivered through the participation of all levels and functions of the organization.

[Category=Quality ]

Source: The Quality Portal, 28 April 2011 08:49:06, http://thequalityportal.com/glossary/s.htm