Choose Index below for a list of all words and phrases defined in this glossary.
Baselining - Process by which the quality and cost effectiveness of a service is assessed, usually in advance of a change to the service. Baselining usually includes comparison of the service before and after the Change or analysis of trend information. The term Benchmarking is normally used if the comparison is made against other enterprises.
[Category=Data Quality ]
Source: iSixSigma, 01 January 2011 09:38:28, https:web.archive.org/web/20111109014246/http:www.isixsigma.com/index.php?option=com_glossary
Data Quality Glossary. A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl