Business Process Improvement (BPI)

Business Process Improvement (BPI) - The betterment of the Postal Service's business practices through the analysis of activities to reduce or eliminate non-value added activities or costs, while at the same time maintaining or improving quality, productivity, timeliness, or other strategic or business purposes as evidenced by measures of performance. (Also called functional process improvement.)

[Category=Postal ]

Source: USPS, 31 August 2009 19:30:06, http://www.usps.com/cpim/ftp/pubs/pub32/pub32a_g.html