Key Performance Indicator (KPI)

Key Performance Indicator (KPI) - A metric that is used to help manage a person, process, IT service or activity.

[Category=Data Governance ]

Source: The Data Governance Institute, 15 December 2009 10:09:28, http://www.datagovernance.com/glossary-governance/

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Key Performance Indicator (KPI) - A business calculation that allows macro level insights into the business process to manage profitability.

[Category=Information Management ]

Source: Information-Management.com, 26 June 2010 09:15:15, http://www.information-management.com/glossary/f.html

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Key Performance Indicator (KPI) - A business calculation that allows macro level insights into the business process to manage profitability.

[Category=Data Management ]

Source: DataMentors, 22 August 2010 08:09:54, http://www.datamentors.com/News-and-Resources/Glossary.html

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Key Performance Indicator (KPI) - A statistical measure of how well an organization is doing in a particular area. A KPI could measure a company's financial performance or how it is holding up against customer requirements.

[Category=Quality ]

Source: American Society for Quality, 01 October 2010 08:43:00, http://www.asq.org/glossary/

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Key Performance Indicator (KPI) - A significant measure used on its own, or in combination with other key performance indicators, to monitor how well a business is achieving its quantifiable objectives.

[Category=Data Warehousing ]

Source: Aexis Business Intelligence, 16 December 2010 12:32:09, http://www.aexis.eu/DataWarehouse-Glossary/

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KPI - Key Performance Indicator (KPI) indicates any key performance that gives the actual data of that particular outcome.

Examples of quality KPI :

% of Rework.

Number of Customer Complaints.

[Category=Data Quality ]

Source: iSixSigma, 30 January 2011 09:50:48, https:web.archive.org/web/20111109014246/http:www.isixsigma.com/index.php?option=com_glossary

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Key performance indicator (KPI) - A key performance indicator (KPI) is a metric or measure. KPIs are used to quantify and evaluate organizational success. They measure how much success you've had and how much progress you've made relative to the objectives you wish to achieve. KPIs are also used to set measurable objectives, evaluate progress, monitor trends, make improvements, and support decision making. KPIs should be quantifiable and appropriate and should collect information that is useful to your organization and relevant to the needs and expectations of interested parties.

Examples of KPIs include the following: average revenue per customer, customer attrition rate, student failure rate, average response time, average delivery time, employee retention rate, return on equity, lost time due to accidents, and energy costs per unit of production.

The following analogy might help make the point: when you go to your doctor he or she might measure blood pressure, cholesterol levels, heart rate, and your body mass Index_ as key indicators of health. KPIs try to do the same thing for organizations.

[Category=Quality ]

Source: Praxium Research Group Ltd, 10 March 2011 07:30:54, http://www.praxiom.com/iso-definition.htm

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Key Performance Indicators (KPI) - KPI refers to the short list of measurable parameters that will indicate how well the business is doing at attaining its goals. In a manufacturing quality scenario, this may be the amount of scrap or rework that gets metered. In a service quality scenario, such as an insurance company, this may be the open inventory of unprocessed claims. In brand management, market share in itself and in comparison with competing brands is sure to be relevant. In logistics, on-time deliveries, empty return loads, or missing items are candidate indicators.

[Category=Quality ]

Source: The Quality Portal, 14 April 2011 07:33:46, http://thequalityportal.com/glossary/g.htm

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Key Performance Indicators (KPI) - IDD help simplify the way that business decisions makers use information, allowing users to access, format, analyse, navigate, and share information across the organisation. IDD comprises (enterprise) reporting, query and analysis, dashboards and scorecards, and the BI platform (including search capabilities).

[Category=Business Intelligence ]

Source: ElegantJ BI Business Intelligence, 01 November 2012 08:59:53, http://www.elegantjbi.com/resources/glossary_a.htm

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KPI - A KPI is a Key Performance Indicator. These indicators are measures that are important to the business, typically relating to the overall health of its operation. An example would be profit margin. Profit margin can be trended over time. A significant deviation (for the worst) from expected values can alert management to drill into those measures of profit margin to see which might be causing the issue, allowing for a quick response.

[Category=Business Intelligence ]

Source: Source: Deanna Dicken, 08 November 2012 11:16:35, http://www.databasejournal.com/features/mssql/article.php/3919011/Business-Intelligence-Terminology-101.htm