Choose Index below for a list of all words and phrases defined in this glossary.
Lost Customer Analysis - Analysis conducted to determine why a customer or a class of customers was lost.
[Category=Quality ]
Source: American Society for Quality, 02 October 2010 09:30:35, http://www.asq.org/glossary/
Data Quality Glossary. A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl